Rachel Andrews

Corporate Security and Fraud Director - VodafoneThree

Newbury/London, UKJoined April 2026

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Business and Economy, Consumer, Science and Technology, Crime and Law, AI

Consumer scams UK fraud trends SIM swap fraud SIM farms/blasters Scam and phishing SMS Scam and phishing calls AI in fraud Digital fraud prevention Business resilience Crisis management Physical security of technical sites and offices Protecting retail estate against robbery and attack Protecting people Corporate speak-up and investigations Forensics and e-discovery

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Biography

Rachel is the director of corporate security and fraud at VodafoneThree, the UK’s largest telecommunications operator.

She is responsible for strategy and delivery across corporate security, fraud prevention, physical and personnel security, investigations, resilience and crisis response, leading a team of circa 200 colleagues.

Rachel plays a central role in protecting customers, colleagues and critical infrastructure, overseeing the response to organised crime, retail violence, large scale fraud and major incidents.

Since the Vodafone-Three merger, she has led the integration and transformation of security and fraud capabilities, harmonising policy, operating models and culture across the combined organisation.

She holds several prominent industry and cross sector positions, including director of StopScams UK, advisory board member of the Cifas Strategic Advisory Group, deputy chair of the Communications Crime Security Group (CCSG), and participant in the Stop Think Fraud stakeholder group.

Through these roles, Rachel works closely with UK Government, law enforcement and industry partners to shape the national response to fraud and economic crime.

Rachel is recognised for her people focused leadership style, emphasis on clear accountability and psychological safety, and her commitment to building high performing teams that operate at pace.

Declaration of any potential conflicts of interest

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